Frequently Asked Questions

Everything you need to know about sending faxes online with FastFaxNow

General Questions

How It Works

Pricing & Payment

International Faxing

Technical & Troubleshooting

Security & Privacy

Use Cases

Still Have Questions?

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Frequently Asked Questions

General Questions

What is FastFaxNow?

Who is FastFaxNow for?

Do I need a physical fax machine?

Do I need to create an account or subscribe?

How It Works

How do I send a fax online with FastFaxNow?

What file types do you support?

How many pages can I send?

How long does it take to send a fax?

How do I know if my fax was delivered?

What happens if my fax fails to send?

Pricing & Payment

How much does it cost to send a fax?

Is the free first page really free?

Is there a subscription or monthly fee?

What payment methods do you accept?

Do you offer refunds?

Are there any limits on how many faxes I can send?

International Faxing

Can I send faxes internationally?

Which countries can I fax?

How do I format international fax numbers?

Do international faxes take longer to send?

Technical & Troubleshooting

Why did my fax fail or look bad?

What are the recommended scan settings?

Can I send faxes from my phone?

What if the confirmation email does not arrive?

Can I cancel a fax after I have sent it?

Can I schedule a fax for later?

Security & Privacy

How is my data protected?

How long is fax content stored?

What personal data do you keep?

Do you sell my data?

Is FastFaxNow HIPAA compliant?

Use Cases

Can I fax to my doctor or medical office?

Can I fax to courts or attorneys?

Can I fax to Congress or government offices?

Can I use FastFaxNow for business?

Still Have Questions?